edX incident

Degraded Experience for Learners and Authors

Notice Resolved View vendor source →

edX experienced a notice incident on April 20, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2024, 07:53 PM UTC
Resolved
Apr 10, 2024, 12:30 PM UTC
Duration
—
Detected by Pingoru
Apr 20, 2024, 07:53 PM UTC

Update timeline

  1. resolved Apr 20, 2024, 07:53 PM UTC

    Beginning at 10:35pm ET on April 9th several services were disrupted or unavailable to learners and authors - including Studio, Discussion Forums, and Javascript-heavy learning blocks such as video, LTI, and some problem types causing a degraded experience for learners for ~10 hours. Engineers resolved the issue at 8:30am on April 10th.