edX experienced a minor incident on April 24, 2024 affecting Checkout, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
Checkout
Update timeline
- investigating Apr 24, 2024, 04:18 PM UTC
Learners are reporting that coupons are not working during checkout. Our engineers are currently investigating.
- identified Apr 24, 2024, 04:25 PM UTC
The issue has been identified and engineers are working to improve the experinece.
- monitoring Apr 24, 2024, 04:31 PM UTC
A fix has been implemented and engineers are monitoring for continued stability.
- resolved Apr 24, 2024, 04:36 PM UTC
This issue has been resolved, we observe normal coupon usage in checkout.