edX incident

Disruption for Subpopulation of Users

Notice Resolved View vendor source →

edX experienced a notice incident on April 20, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2024, 07:38 PM UTC
Resolved
Apr 01, 2024, 06:00 PM UTC
Duration
—
Detected by Pingoru
Apr 20, 2024, 07:38 PM UTC

Update timeline

  1. resolved Apr 20, 2024, 07:38 PM UTC

    At 5am ET, a caching server failed causing disruption in many edx.org services, including: login, pageload, exams, and proctoring for a subpopulation of users for ~9 hours. At 2pm, the issue resolved.