edX incident

Access to Certificates

Minor Resolved View vendor source →

edX experienced a minor incident on June 13, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2024, 07:08 PM UTC
Resolved
Jun 13, 2024, 05:30 PM UTC
Duration
Detected by Pingoru
Jun 13, 2024, 07:08 PM UTC

Update timeline

  1. resolved Jun 13, 2024, 07:08 PM UTC

    Between 1:35PM and 2:50PM ET viewers (learners or public) of program certificates and learning records may have encountered slow or unresponsive performance from edx.org. The issue has been resolved by our engineering team.