edX incident

Assessment Errors

Major Resolved View vendor source →

edX experienced a major incident on July 1, 2024 affecting Student Courseware, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2024, 05:04 PM UTC
Resolved
Jul 01, 2024, 05:42 PM UTC
Duration
37m
Detected by Pingoru
Jul 01, 2024, 05:04 PM UTC

Affected components

Student Courseware

Update timeline

  1. investigating Jul 01, 2024, 05:04 PM UTC

    We are currently investigating errors related to assessments that may be impacting the ability for learners to submit content.

  2. identified Jul 01, 2024, 05:08 PM UTC

    Our engineers have identified a possible cause of the issue and are working to deploy a fix.

  3. monitoring Jul 01, 2024, 05:18 PM UTC

    The fix has been deployed and we're seeing a positive effect on error rates, we'll continue to monitor performance and update as needed.

  4. resolved Jul 01, 2024, 05:42 PM UTC

    This issue has been resolved. Learners may want to check their progress on an any active assessments prior to their due date.