edX experienced a minor incident on September 20, 2024 affecting edX Homepage and Student Courseware and 1 more component, lasting 12d 6h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 20, 2024, 02:01 PM UTC
Login via Facebook is currently unavailable across web and mobile apps limiting the ability to login to edx.org applications for users of Facebook login.
- identified Sep 20, 2024, 03:35 PM UTC
We have identified the issue with login via Facebook and our teams are working towards a solution. The solution may take time to roll out as it requires interaction and coordination with teams at Meta, the company that makes Facebook.
- identified Sep 20, 2024, 08:19 PM UTC
We are working with Meta to restore the availability of the Login with Facebook feature. The final resolution of this issue may take a few days to deploy. Learners and Educators who use Facebook to login can use the "Forgot Password" link on the login screen to setup a password and login with the email address that is associated with the account.
- resolved Oct 02, 2024, 08:18 PM UTC
Login via Facebook is now available.