Edit order incident

Unable to access Edit Order

Notice Resolved View vendor source →

Edit order experienced a notice incident on February 24, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2022, 06:36 PM UTC
Resolved
Feb 24, 2022, 05:00 PM UTC
Duration
—
Detected by Pingoru
Feb 24, 2022, 06:36 PM UTC

Update timeline

  1. resolved Feb 24, 2022, 06:36 PM UTC

    Reports of users unable to access Edit Order due to connection time outs. Our server hosting platform, Heroku, reported connectivity issues in their US and EU availability zones, directly affecting Edit Order. Service was restored after engineers recovered affected routing components.