Edit order incident

Some merchants may see error messages when trying to edit draft orders in the Shopify admin and Order Editor.

Notice Resolved View vendor source →

Edit order experienced a notice incident on July 21, 2023 affecting Cleverific, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2023, 08:33 PM UTC
Resolved
Jul 21, 2023, 09:51 PM UTC
Duration
1h 18m
Detected by Pingoru
Jul 21, 2023, 08:33 PM UTC

Affected components

Cleverific

Update timeline

  1. investigating Jul 21, 2023, 08:33 PM UTC

    Error messages may be seen when trying to edit draft orders in the Shopify admin and Order Editor for some stores. Shopify is currently investigating this.

  2. resolved Jul 21, 2023, 09:51 PM UTC

    A fix was implemented by Shopify which resolved the issue and creating and updating Draft Orders in Shopify and Order Editor should function as expected.