Edit order incident

Some merchants are currently unable to access apps within their Shopify Admins, including Cleverific Order Editor.

Notice Resolved View vendor source →

Edit order experienced a notice incident on August 31, 2023 affecting Cleverific, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2023, 05:45 PM UTC
Resolved
Aug 31, 2023, 06:58 PM UTC
Duration
1h 12m
Detected by Pingoru
Aug 31, 2023, 05:45 PM UTC

Affected components

Cleverific

Update timeline

  1. identified Aug 31, 2023, 05:45 PM UTC

    App interfaces are not loading correctly for some stores. Shopify is currently investigating this.

  2. identified Aug 31, 2023, 06:02 PM UTC

    Shopify has identified the problem impacting app interfaces, and that is fixed now for most stores. They're working on a full solution.

  3. resolved Aug 31, 2023, 06:58 PM UTC

    This incident has been resolved.