Edge Delta incident

Application Outage - UI Not Responding For Some Tabs

Major Resolved View vendor source →

Edge Delta experienced a major incident on February 24, 2023 affecting Console, lasting 2h 58m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2023, 08:35 PM UTC
Resolved
Feb 24, 2023, 11:33 PM UTC
Duration
2h 58m
Detected by Pingoru
Feb 24, 2023, 08:35 PM UTC

Affected components

Console

Update timeline

  1. investigating Feb 24, 2023, 08:35 PM UTC

    The EdgeDelta UI is currently having issues displaying some tabs.. We are working to identify the root cause and restore the service as soon as possible.

  2. identified Feb 24, 2023, 08:44 PM UTC

    We have identified an issue with a database causing the metrics not to display on certain tabs and are now working to resolve it.

  3. monitoring Feb 24, 2023, 10:23 PM UTC

    The Edge Delta User Interface issue has been resolved. We are now monitoring to ensure the system is back to normal.

  4. resolved Feb 24, 2023, 11:33 PM UTC

    Full availability to the EdgeDelta UI service has been restored. We will continue to continue to monitor and ensure stability.