Edge Delta incident

Partial Outage in Metrics Archiving

Minor Resolved View vendor source →

Edge Delta experienced a minor incident on September 6, 2023 affecting Telemetry Ingestion, lasting 2h 33m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2023, 09:47 AM UTC
Resolved
Sep 06, 2023, 12:20 PM UTC
Duration
2h 33m
Detected by Pingoru
Sep 06, 2023, 09:47 AM UTC

Affected components

Telemetry Ingestion

Update timeline

  1. investigating Sep 13, 2023, 01:00 AM UTC

    The EdgeDelta Metrics storage subsystem is experiencing an outage. We are working to identify the root cause with our 3rd party provider and restore the service as soon as possible.

  2. investigating Sep 13, 2023, 01:01 AM UTC

    We are continuing to investigate this issue.

  3. identified Sep 13, 2023, 01:03 AM UTC

    The issue with the Metrics storage subsystem has been identified and work is being performed to resolve it.

  4. resolved Sep 13, 2023, 01:04 AM UTC

    Full availability to the EdgeDelta Metrics system has been restored. We will continue to continue to monitor and ensure stability.