Edge Delta incident

Application Slowdown - Web UI and API affected

Edge Delta experienced a minor incident on September 19, 2023 affecting Platform APIs and Console, lasting 5h 32m. The incident has been resolved; the full update timeline is below.

Started: Sep 19, 2023, 09:00 AM UTC
Resolved: Sep 19, 2023, 02:33 PM UTC
Duration: 5h 32m
Detected by Pingoru: Sep 19, 2023, 09:00 AM UTC

Affected components

Platform APIsConsole

Update timeline

investigating Sep 19, 2023, 05:32 PM UTC

The EdgeDelta API and Web UI services are experiencing degraded performance and you may experience slowness in loading some pages. The issue is related to one of our third-party service providers and network problems in an affected AWS zone. Updates on progress to resolve the issue will be posted when more information is available.
resolved Sep 19, 2023, 05:33 PM UTC

The EdgeDelta API and Web UI services are restored and full functionality is now available.