Edge Delta incident

Partial Outage with Log Archiving and Search

Major Resolved View vendor source →

Edge Delta experienced a major incident on September 18, 2023, lasting 10h 1m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2023, 08:19 PM UTC
Resolved
Sep 19, 2023, 06:20 AM UTC
Duration
10h 1m
Detected by Pingoru
Sep 18, 2023, 08:19 PM UTC

Update timeline

  1. investigating Sep 18, 2023, 08:19 PM UTC

    The EdgeDelta Log Archival and Search service is currently experiencing a partial outage. We are working to identify the root cause with our 3rd party service provider and restore the service as soon as possible.

  2. identified Sep 18, 2023, 11:44 PM UTC

    Our third-party service provider has identified the issue and is now implementing a fix to restore service. The impact may cause delays or failures while executing queries. We update you again as soon as the service has been fully restored.

  3. resolved Sep 19, 2023, 06:20 AM UTC

    Full availability to the EdgeDelta Log Search service has been restored as of 4:06 UTC. We will continue to monitor our 3rd party AWS-based provider and ensure stability.