eco Domain Registry incident

Google Domains email privacy service is failing

Notice Resolved View vendor source →

eco Domain Registry experienced a notice incident on June 1, 2023 affecting profiles.eco, lasting 2d 11h. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2023, 04:00 AM UTC
Resolved
Jun 03, 2023, 03:16 PM UTC
Duration
2d 11h
Detected by Pingoru
Jun 01, 2023, 04:00 AM UTC

Affected components

profiles.eco

Update timeline

  1. identified Jun 01, 2023, 06:51 PM UTC

    We are currently unable to deliver activation emails for .eco domains registered with Google Domains due to an issue with their privacy service. If you have registered a domain with Google Domains in the last 24h, and have not received an activation email, our suggested workaround is to temporarily disable privacy on your .eco domain registration. Once you have received the activation email, you can re-enable privacy protection. We have raised this issue with the Google Domains team and will update this status when we have more information.

  2. identified Jun 01, 2023, 06:52 PM UTC

    We have raised the issue with Google Domains to resolve.

  3. resolved Jun 03, 2023, 03:16 PM UTC

    This issue appears to be resolved. The backlog of activation emails for .eco domains registered with Google Domains has been cleared.