eco Domain Registry incident

.eco portal is down. EPP is still available

Notice Resolved View vendor source →

eco Domain Registry experienced a notice incident on January 21, 2025 affecting .eco registry, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2025, 05:26 PM UTC
Resolved
Jan 21, 2025, 05:37 PM UTC
Duration
10m
Detected by Pingoru
Jan 21, 2025, 05:26 PM UTC

Affected components

.eco registry

Update timeline

  1. investigating Jan 21, 2025, 05:26 PM UTC

    We are currently investigating the issue.

  2. investigating Jan 21, 2025, 05:37 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 21, 2025, 05:37 PM UTC

    This incident has been resolved.

  4. postmortem Feb 03, 2025, 05:43 PM UTC

    The .eco registry web portal was unavailable between 17:21 - 17:37 UTC on January 21 due to a system failure in the firewall used to protect the service. Access was restored after failing over to the backup firewall. Our registry systems partner is working with the firewall vendor to diagnose the cause of the failure. EPP access to the .eco registry was not impacted by this incident.