Eckoh experienced a major incident on March 17, 2022 affecting Telephony, lasting 2h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 17, 2022, 01:50 PM UTC
We are observing an incident currently with the UK Telephony network affecting carrier voice traffic, It is believed this is a Vodafone related incident and are working with them to obtain further information to provide additional updates.
- investigating Mar 17, 2022, 02:55 PM UTC
Update: 14:55 - Eckoh are continuing to investigate this issue with Vodafone and will provide further updates. Thank you.
- investigating Mar 17, 2022, 03:29 PM UTC
Vodafone have confirmed they have partially resolved the issue they are experiencing with their voice network. They are continuing to investigate the issue at the highest priority. We will continue to work with them and will provide further updates. Thank you.
- resolved Mar 17, 2022, 03:52 PM UTC
Vodafone have confirmed the issue on their network affecting carrier voice traffic is now resolved.