ECHR Services incident

eComms and R39 degraded performance

Minor Resolved View vendor source →

ECHR Services experienced a minor incident on April 23, 2024 affecting eComms and Rule 39 Site, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2024, 03:21 PM UTC
Resolved
Apr 23, 2024, 04:31 PM UTC
Duration
1h 9m
Detected by Pingoru
Apr 23, 2024, 03:21 PM UTC

Affected components

eCommsRule 39 Site

Update timeline

  1. investigating Apr 23, 2024, 03:21 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 23, 2024, 03:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 23, 2024, 04:31 PM UTC

    This incident has been resolved.