ECHR Services incident

Issue with email notifications on R39 and eComms platforms

Major Resolved View vendor source →

ECHR Services experienced a major incident on February 3, 2026 affecting eComms and Rule 39 Site, lasting 2d. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2026, 11:15 AM UTC
Resolved
Feb 05, 2026, 11:35 AM UTC
Duration
2d
Detected by Pingoru
Feb 03, 2026, 11:15 AM UTC

Affected components

eCommsRule 39 Site

Update timeline

  1. investigating Feb 03, 2026, 11:15 AM UTC

    We are currently investigating this issue.

  2. resolved Feb 05, 2026, 11:35 AM UTC

    This incident has been resolved.