Echobox incident

WhatsApp API provider instability

Notice Resolved View vendor source →

Echobox experienced a notice incident on July 23, 2025 affecting Echobox Social, lasting 18h 50m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2025, 02:55 PM UTC
Resolved
Jul 24, 2025, 09:45 AM UTC
Duration
18h 50m
Detected by Pingoru
Jul 23, 2025, 02:55 PM UTC

Affected components

Echobox Social

Update timeline

  1. identified Jul 23, 2025, 02:55 PM UTC

    We're currently experiencing instability with WhatsApp which is affecting Echobox's ability to share to WhatsApp Channels. Our team is actively working to resolve this as quickly as possible.

  2. monitoring Jul 24, 2025, 08:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 24, 2025, 09:45 AM UTC

    This incident has been resolved.