Echobox incident

Users unable to login

Critical Resolved View vendor source →

Echobox experienced a critical incident on January 12, 2024, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2024, 03:46 PM UTC
Resolved
Jan 12, 2024, 03:57 PM UTC
Duration
10m
Detected by Pingoru
Jan 12, 2024, 03:46 PM UTC

Update timeline

  1. identified Jan 12, 2024, 03:46 PM UTC

    Echobox users may experience issues logging in to Social. We are working on rectifying this as soon as possible. We apologise for any inconvenience caused.

  2. monitoring Jan 12, 2024, 03:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 12, 2024, 03:57 PM UTC

    This incident has been resolved.