Echobox experienced a notice incident on May 21, 2024, lasting 9d 1h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified May 21, 2024, 08:16 AM UTC
Facebook is currently experiencing API difficulties which may lead to 0 (zero) being shown in the Analytics Page for Impressions, Clicks and CTR. We have contacted Facebook and hope they will rectify this soon.
- identified May 23, 2024, 09:11 AM UTC
Facebook is still experiencing API difficulties deal with insights (analytics) and we are working with Facebook to resolve the issues. In the meantime we have found a workaround to make sure all insights are updated correctly.
- resolved May 30, 2024, 10:14 AM UTC
We have found a workaround for the issue as Facebook do not seem to be fixing the issue.