Echobox incident

Issue with Facebook Analytics

Minor Resolved View vendor source →

Echobox experienced a minor incident on September 26, 2024, lasting 4h 17m. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2024, 09:08 AM UTC
Resolved
Sep 26, 2024, 01:26 PM UTC
Duration
4h 17m
Detected by Pingoru
Sep 26, 2024, 09:08 AM UTC

Update timeline

  1. identified Sep 26, 2024, 09:08 AM UTC

    The Analytics Page for Facebook is currently showing 0 for Clicks and 0% for CTR.

  2. monitoring Sep 26, 2024, 11:13 AM UTC

    A fix has been deployed. The clicks and CTR values will update over the next 2 hours. We will continue to monitor the issue during this time.

  3. resolved Sep 26, 2024, 01:26 PM UTC

    This incident has been resolved.