Ecanvasser incident
iOS Walk app may experience an issue when saving canvass info when canvassing a house
Ecanvasser experienced a minor incident on March 31, 2021 affecting Ecanvasser Walk - Mobile App, lasting 8d 7h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Mar 31, 2021, 08:51 AM UTC
A new version of "Ecanvasser Walk" mobile app, version 3.3.0, was deployed on March 30th 2021. Users on older versions of the Walk app may experience an app crash when they are trying to save their canvass information when they are canvassing a house. We recommend that you update to the latest version of the Walk mobile app - version 3.3.0 It is also recommended that you enable automatic updates that will allow you to enjoy enhancements like new features and performance improvements, better functionality and fixes for any bugs. Our engineering team will continue to monitor the situation
- resolved Apr 08, 2021, 03:55 PM UTC
This incident has been resolved.