Ecanvasser incident

Customers may have difficulty accessing the Web App

Major Resolved View vendor source →

Ecanvasser experienced a major incident on April 21, 2021 affecting Ecanvasser Dashboard, lasting 4h 7m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2021, 07:00 AM UTC
Resolved
Apr 21, 2021, 11:07 AM UTC
Duration
4h 7m
Detected by Pingoru
Apr 21, 2021, 07:00 AM UTC

Affected components

Ecanvasser Dashboard

Update timeline

  1. investigating Apr 21, 2021, 07:44 AM UTC

    We are currently investigating an incident impacting the web app dashboard and will update this incident with more details as they are available

  2. monitoring Apr 21, 2021, 08:07 AM UTC

    We have resolved this issue and will continue to monitor

  3. resolved Apr 21, 2021, 11:07 AM UTC

    This incident has been resolved.