Ecanvasser experienced a major incident on April 23, 2022 affecting Ecanvasser Dashboard and Ecanvasser Walk - Mobile App, lasting 8h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Ecanvasser DashboardEcanvasser Walk - Mobile App
Update timeline
- investigating Apr 23, 2022, 02:43 PM UTC
Some users may be experiencing trouble when logging in to the application Our engineering team is currently investigating this issue We will send an additional update once they have identified and resolve this issue
- monitoring Apr 23, 2022, 03:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 23, 2022, 10:55 PM UTC
This incident has been resolved.