Ecanvasser experienced a major incident on June 7, 2026 affecting Ecanvasser Dashboard and Ecanvasser Walk - Mobile App and 1 more component, lasting 12h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Ecanvasser DashboardEcanvasser Walk - Mobile AppEcanvasser Go - Mobile AppEcanvasser Public API
Update timeline
- identified Jun 07, 2026, 07:38 AM UTC
We are currently experiencing a service disruption affecting all users. Our engineers are investigating and actively working to restore normal service. We will provide a further update shortly.
- monitoring Jun 07, 2026, 11:07 AM UTC
We have identified the cause of the disruption and applied a fix. The service appears to be stable and we are continuing to monitor closely.
- monitoring Jun 07, 2026, 05:09 PM UTC
As of now, all systems are operational, and we are continuing to monitor.
- resolved Jun 07, 2026, 07:53 PM UTC
This incident has been resolved.