Ecamm Live incident

Ecamm Live Login May Be Unavailable

Minor Resolved View vendor source →

Ecamm Live experienced a minor incident on December 16, 2021 affecting Ecamm App and Auth0 User Authentication US-1 and 1 more component, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2021, 08:52 PM UTC
Resolved
Dec 16, 2021, 08:58 PM UTC
Duration
5m
Detected by Pingoru
Dec 16, 2021, 08:52 PM UTC

Affected components

Ecamm AppAuth0 User Authentication US-1Auth0 User Authentication US-2

Update timeline

  1. investigating Dec 16, 2021, 08:52 PM UTC

    Ecamm Live login is unavailable at this time due an an outage with our login service provider. We are working with our provider for a resolution.

  2. investigating Dec 16, 2021, 08:53 PM UTC

    We are continuing to monitor this issue.

  3. monitoring Dec 16, 2021, 08:57 PM UTC

    Our login service provider reports that the issue has now been resolved. We will continue to monitor this issue.

  4. monitoring Dec 16, 2021, 08:57 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Dec 16, 2021, 08:58 PM UTC

    Our login service provider reports that the issue has now been resolved. We will continue to monitor this issue.