eBoundHost incident

Network wide latency

Major Resolved View vendor source →

eBoundHost experienced a major incident on May 13, 2020 affecting eBoundHost Network and JetRails Managed Network and 1 more component, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2020, 10:19 AM UTC
Resolved
May 13, 2020, 11:04 AM UTC
Duration
45m
Detected by Pingoru
May 13, 2020, 10:19 AM UTC

Affected components

eBoundHost NetworkJetRails Managed NetworkJetRails Cloud NetworkShared Cloud NetworkVPS Cloud Network

Update timeline

  1. investigating May 13, 2020, 10:19 AM UTC

    The issue is currently being investigated

  2. monitoring May 13, 2020, 10:47 AM UTC

    Issue has been identified as network event and remedied. All services have been restored.

  3. resolved May 13, 2020, 11:04 AM UTC

    The issue was identified as a problem with an upstream provider. Provider has been removed from the network mix. Incident has been resolved.