EasyRedir experienced a minor incident on August 11, 2025 affecting Global Edge (HTTP traffic) and Global Edge (HTTPS traffic) and 1 more component, lasting 3d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 11, 2025, 06:48 PM UTC
We are investigating brief increases in latency that may be affecting some redirects.
- investigating Aug 11, 2025, 10:19 PM UTC
Our Incident Response Team (IRT) is continuing to investigate this issue. You can expect to receive an update within the next 24 hours.
- investigating Aug 12, 2025, 05:03 PM UTC
Our Incident Response Team (IRT) has deployed a fix that has resolved the degraded performance. We are continuing to investigate the root cause. Next update will be provided within 24 hours.
- investigating Aug 13, 2025, 03:57 AM UTC
Users may be experiencing brief increases in latency on some redirects. Our IRT continues to investigate the issue. Next update will be provided within 24 hours.
- identified Aug 13, 2025, 10:02 PM UTC
We are deploying changes to improve brief periods of intermittent latency. Next update within 24 hours.
- monitoring Aug 14, 2025, 03:24 PM UTC
Our Incident Response Team (IRT) has deployed a fix for the brief increases in latency. We’re monitoring to ensure normal performance continues. Next update within 24 hours.
- resolved Aug 15, 2025, 04:06 PM UTC
The brief increases in latency affecting some redirects have been resolved.