EasyRedir incident

Investigating increased latency on redirects

Minor Resolved View vendor source →

EasyRedir experienced a minor incident on August 25, 2025 affecting Global Edge (HTTP traffic) and Global Edge (HTTPS traffic) and 1 more component, lasting 1d 18h. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2025, 10:24 PM UTC
Resolved
Aug 27, 2025, 05:05 PM UTC
Duration
1d 18h
Detected by Pingoru
Aug 25, 2025, 10:24 PM UTC

Affected components

Global Edge (HTTP traffic)Global Edge (HTTPS traffic)US West Edge (HTTP traffic)US West Edge (HTTPS traffic)

Update timeline

  1. investigating Aug 25, 2025, 10:24 PM UTC

    Our Incident Response Team (IRT) is investigating a potential service disruption. Users may be experiencing increased latency on redirects. We will post additional updates as new information is available.

  2. monitoring Aug 26, 2025, 12:11 AM UTC

    Our Incident Response Team (IRT) has deployed a fix to resolve the increased latency on redirects. We’re monitoring to ensure normal performance continues. Next update within the next 24 hours.

  3. monitoring Aug 26, 2025, 06:24 PM UTC

    We are continuing to monitor for any further issues. Next update within the next 24 hours.

  4. resolved Aug 27, 2025, 05:05 PM UTC

    Tail latencies on redirects have returned to normal levels.