EasyRedir experienced a major incident on December 15, 2021 affecting Dashboard and US West Edge (HTTP traffic) and 1 more component, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 15, 2021, 03:53 PM UTC
We are currently investigating intermittent connectivity issues so some of our services. Currently, our management dashboard and our V1 redirector edge network are experiencing issues. We continue to investigate and will provide and update shortly.
- identified Dec 15, 2021, 04:01 PM UTC
AWS is reporting internet connectivity issues in their US-West-2 region. This issue are the cause of our intermittent connectivity issues. We note that our redirector edge V2 infrastructure remains fully available and unaffected by this issue. We are actively working this issue and will provide further updates as we have them.
- monitoring Dec 15, 2021, 04:08 PM UTC
AWS has identified the root cause of their internet connectivity issues and have taken corrective action that is resulting in improved performance. We continue to closely monitor the situation and will provide further updates shortly.
- resolved Dec 15, 2021, 04:26 PM UTC
AWS has resolved the internet connectivity issue affecting their US-West-2 region. We can confirm that our services are now operating normally.