EasyRedir incident

Request analytics data is delayed

Minor Resolved View vendor source →

EasyRedir experienced a minor incident on October 25, 2024 affecting Dashboard, lasting 5h 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2024, 04:43 PM UTC
Resolved
Oct 25, 2024, 10:13 PM UTC
Duration
5h 30m
Detected by Pingoru
Oct 25, 2024, 04:43 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Oct 25, 2024, 04:43 PM UTC

    We are currently investigating an issue that is delaying the availability of some types of request analytics in our dashboard, and also preventing the delivery of recurring analytics emails.

  2. identified Oct 25, 2024, 07:44 PM UTC

    We have identified the root cause of the issue and are working on implementing a fix. This should be completed within the next few hours. We will post an update when the issue has been solved.

  3. monitoring Oct 25, 2024, 09:04 PM UTC

    A fix has been implemented and we continue to monitor the results.

  4. monitoring Oct 25, 2024, 10:12 PM UTC

    The issue has been resolved.

  5. resolved Oct 25, 2024, 10:13 PM UTC

    This incident has been resolved.