Easee Outage History

Easee is up right now

Easee had 7 outages in the last 2 years totaling 52h 48m of downtime — averaging 0.3 incidents per month.

There were 7 Easee outages since July 24, 2025 totaling 52h 48m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.easee.com

Minor June 22, 2026

Equalizers API degraded performance

Detected by Pingoru
Jun 22, 2026, 11:44 AM UTC
Resolved
Jun 22, 2026, 01:48 PM UTC
Duration
2h 4m
Affected: Easee AppEasee PortalInstaller app
Timeline · 4 updates
  1. identified Jun 22, 2026, 11:44 AM UTC

    Some API endpoint related to equalizers have been identified to not work as normal. The issue is identified and a fix is being rolled out.

  2. identified Jun 22, 2026, 11:44 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jun 22, 2026, 01:26 PM UTC

    A fix has been implemented and we are monitoring the results

  4. resolved Jun 22, 2026, 01:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 18, 2026

Partial outage

Detected by Pingoru
Jun 18, 2026, 01:32 PM UTC
Resolved
Jun 18, 2026, 06:59 PM UTC
Duration
5h 26m
Affected: Easee Cloud & APIEasee AppEasee PortalInstaller app
Timeline · 5 updates
  1. investigating Jun 18, 2026, 01:32 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 18, 2026, 01:39 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 18, 2026, 03:31 PM UTC

    The issue has been identified and a fix is being implemented

  4. monitoring Jun 18, 2026, 03:58 PM UTC

    A fix has been implemented and we're monitoring the results

  5. resolved Jun 18, 2026, 06:59 PM UTC

    This incident has been resolved

Read the full incident report →

Minor June 12, 2026

Third-Party Apps: Potential Delays in Charging Point Status Information

Detected by Pingoru
Jun 12, 2026, 01:44 PM UTC
Resolved
Jun 13, 2026, 05:57 AM UTC
Duration
16h 12m
Affected: Other third party system providers
Timeline · 3 updates
  1. investigating Jun 12, 2026, 08:20 AM UTC

    Users accessing charging station availability through external apps may experience latency in receiving real-time updates about charging point status.

  2. monitoring Jun 12, 2026, 01:44 PM UTC

    Maintenance performed by our cloud provider has affected the stability of our OCPP service and the underlying cluster hosting websocket connections

  3. resolved Jun 13, 2026, 05:57 AM UTC

    Monitoring has shown the service to be stable since last update yesterday. The OCPP service is therefore considered the to be operational

Read the full incident report →

Major June 3, 2026

Cellular Connectivity Issues on Some Devices

Detected by Pingoru
Jun 03, 2026, 08:10 AM UTC
Resolved
Jun 03, 2026, 04:53 PM UTC
Duration
8h 42m
Affected: Cellular connection
Timeline · 4 updates
  1. investigating Jun 03, 2026, 08:10 AM UTC

    Our cellular network provider is currently experiencing technical issues that may affect cellular connectivity on some devices. They are working to resolve the problem as quickly as possible, and service will be restored to normal as soon as the issue has been fixed.

  2. identified Jun 03, 2026, 11:31 AM UTC

    The issue has been identified, and a fix is currently being implemented. Affected devices will gradually reconnect to the cellular network as the fix is rolled out. Devices connected via Wi-Fi should not be affected by this issue. If immediate access to a charger is required, a local Bluetooth connection can be used to connect to the charger and adjust its settings. Instructions for connecting to the charger via Bluetooth can be found on support.easee.com.

  3. monitoring Jun 03, 2026, 12:56 PM UTC

    A fix has been implemented by the network provider and we see recovery of connections. Full service restoration is expected within 1–2 hours. If the device remains offline after this period, please perform a power cycle of the device and verify whether the connection is re-established.

  4. resolved Jun 03, 2026, 04:53 PM UTC

    This incident has now been resolved, and the devices should be operational again.

Read the full incident report →

Minor March 10, 2026

Support Phone Line Issues

Detected by Pingoru
Mar 10, 2026, 01:28 PM UTC
Resolved
Mar 10, 2026, 06:17 PM UTC
Duration
4h 48m
Affected: Phone Support
Timeline · 3 updates
  1. investigating Mar 10, 2026, 01:28 PM UTC

    Some customers may currently experience issues reaching our support phone line due to an issue with our telephony provider. We will provide updates as new information becomes available.

  2. resolved Mar 10, 2026, 06:17 PM UTC

    This incident has been resolved.

  3. postmortem Mar 10, 2026, 06:17 PM UTC

    Issue was resolved by Telia

Read the full incident report →

Critical December 5, 2025

Cloudflare Disruption – Support Pages

Detected by Pingoru
Dec 05, 2025, 08:45 AM UTC
Resolved
Dec 05, 2025, 11:25 AM UTC
Duration
2h 39m
Affected: Support system
Timeline · 3 updates
  1. monitoring Dec 05, 2025, 09:48 AM UTC

    Cloudflare is experiencing an outage that is currently preventing access to our support pages. This issue impacts support articles and ticket submission. For more information, see Cloudflare’s status page: https://www.cloudflarestatus.com/

  2. monitoring Dec 05, 2025, 09:59 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved Dec 05, 2025, 11:25 AM UTC

    This incident has been resolved.

Read the full incident report →