Easee incident

Delayed charger data

Minor Resolved View vendor source →

Easee experienced a minor incident on January 3, 2023 affecting Easee Cloud & API, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Jan 03, 2023, 10:46 AM UTC
Resolved
Jan 03, 2023, 11:59 AM UTC
Duration
1h 12m
Detected by Pingoru
Jan 03, 2023, 10:46 AM UTC

Affected components

Easee Cloud & API

Update timeline

  1. investigating Jan 03, 2023, 10:46 AM UTC

    We are currently experiencing delays in processing data from chargers and customers may see a delay in data from their chargers. We are currently investigating this issue.

  2. monitoring Jan 03, 2023, 11:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 03, 2023, 11:59 AM UTC

    This incident has been resolved.