Easee experienced a notice incident on October 18, 2021 affecting Easee Cloud & API and Easee Portal, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Easee Cloud & APIEasee Portal
Update timeline
- investigating Oct 18, 2021, 11:39 AM UTC
Following an update to the Easee Cloud API we are experiencing connectivity issues on our API. We are working to identify and mitigate the issue.
- identified Oct 18, 2021, 11:50 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 18, 2021, 11:56 AM UTC
A fix has been implemented and we are monitoring the results.
- investigating Oct 18, 2021, 04:38 PM UTC
We are currently investigating this issue.
- monitoring Oct 18, 2021, 07:33 PM UTC
The system is now stable again. We are monitoring all systems to ensure that everything is operational.
- resolved Oct 19, 2021, 11:43 AM UTC
This incident has been resolved.