Easee experienced a major incident on June 17, 2022 affecting Easee Cloud & API and Easee App and 1 more component, lasting 8h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Easee Cloud & APIEasee AppEasee PortalInstaller appOCPP
Update timeline
- investigating Jun 17, 2022, 05:10 AM UTC
We are currently investigating a service outage affecting our applications and integrations. All chargers should continue to work offline locally. We will update with more information as soon as possible
- investigating Jun 17, 2022, 06:24 AM UTC
We are continuing to investigate this issue.
- monitoring Jun 17, 2022, 07:02 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 17, 2022, 01:24 PM UTC
This incident has been resolved.