Easee incident

Increased latencies on our API

Minor Resolved View vendor source →

Easee experienced a minor incident on September 12, 2022 affecting Easee Cloud & API and Easee App and 1 more component, lasting 10h 53m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2022, 08:33 AM UTC
Resolved
Sep 12, 2022, 07:27 PM UTC
Duration
10h 53m
Detected by Pingoru
Sep 12, 2022, 08:33 AM UTC

Affected components

Easee Cloud & APIEasee AppEasee PortalInstaller app

Update timeline

  1. investigating Sep 12, 2022, 08:33 AM UTC

    We are experiencing increased latencies on our Easee Cloud API. Customers may experience longer load times or timeouts when trying to connect.

  2. monitoring Sep 12, 2022, 02:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 12, 2022, 07:27 PM UTC

    This incident has been resolved.