Easee incident

Increased latencies on Easee Cloud API

Minor Resolved View vendor source →

Easee experienced a minor incident on September 21, 2022 affecting Easee Cloud & API and Easee App and 1 more component, lasting 7h 9m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2022, 11:57 AM UTC
Resolved
Sep 21, 2022, 07:07 PM UTC
Duration
7h 9m
Detected by Pingoru
Sep 21, 2022, 11:57 AM UTC

Affected components

Easee Cloud & APIEasee AppEasee PortalInstaller app

Update timeline

  1. investigating Sep 21, 2022, 11:57 AM UTC

    We are seeing increased latencies on our backend services. Consumers may experience slow response and timeouts.

  2. monitoring Sep 21, 2022, 12:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 21, 2022, 07:07 PM UTC

    This incident has been resolved.