Easee incident

Equalizer showing offline in Easee App

Minor Resolved View vendor source →

Easee experienced a minor incident on October 13, 2022 affecting Easee App, lasting 3h 44m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2022, 07:06 AM UTC
Resolved
Oct 13, 2022, 10:50 AM UTC
Duration
3h 44m
Detected by Pingoru
Oct 13, 2022, 07:06 AM UTC

Affected components

Easee App

Update timeline

  1. investigating Oct 13, 2022, 07:06 AM UTC

    We have a problem with the Equalizer showing the wrong status in the Easee App. The Equalizer is operational and will still be online on Easee.cloud. We are currently investigating this issue.

  2. monitoring Oct 13, 2022, 08:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 13, 2022, 10:50 AM UTC

    This incident has been resolved.