Easee incident

Degraded performance

Minor Resolved View vendor source →

Easee experienced a minor incident on December 29, 2022 affecting Easee App and Easee Portal and 1 more component, lasting 4d 14h. The incident has been resolved; the full update timeline is below.

Started
Dec 29, 2022, 08:23 PM UTC
Resolved
Jan 03, 2023, 10:46 AM UTC
Duration
4d 14h
Detected by Pingoru
Dec 29, 2022, 08:23 PM UTC

Affected components

Easee AppEasee PortalInstaller app

Update timeline

  1. investigating Dec 29, 2022, 08:23 PM UTC

    Degraded performance on Easee portal, Easee app and Installer app. We are currently investigating this issue.

  2. investigating Dec 29, 2022, 08:32 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 30, 2022, 10:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 03, 2023, 10:46 AM UTC

    This incident has been resolved.