Easee incident

Offline chargers

Major Resolved View vendor source →

Easee experienced a major incident on July 30, 2023 affecting Easee Cloud & API, lasting 9h 12m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2023, 09:54 AM UTC
Resolved
Jul 30, 2023, 07:06 PM UTC
Duration
9h 12m
Detected by Pingoru
Jul 30, 2023, 09:54 AM UTC

Affected components

Easee Cloud & API

Update timeline

  1. investigating Jul 30, 2023, 09:54 AM UTC

    We are currently investigating why some chargers seem to be offline or have intermittent connection. All chargers should continue to work offline locally https://support.easee.com/hc/en-gb/articles/7925027240721-How-do-I-charge-my-car-offline-

  2. resolved Jul 30, 2023, 07:06 PM UTC

    This incident has been resolved.