Easee incident

Login issues

Critical Resolved View vendor source →

Easee experienced a critical incident on September 20, 2023 affecting Easee Cloud & API and Easee App and 1 more component, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2023, 12:23 PM UTC
Resolved
Sep 20, 2023, 01:15 PM UTC
Duration
52m
Detected by Pingoru
Sep 20, 2023, 12:23 PM UTC

Affected components

Easee Cloud & APIEasee AppEasee PortalInstaller app

Update timeline

  1. investigating Sep 20, 2023, 12:23 PM UTC

    We are investigating an outage related to access. You may experience issue with login on easee.cloud and apps.

  2. monitoring Sep 20, 2023, 12:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 20, 2023, 01:15 PM UTC

    This incident has been resolved.