Easee incident

Login issues in apps and portal.

Critical Resolved View vendor source →

Easee experienced a critical incident on September 21, 2023 affecting Easee Cloud & API and Easee App and 1 more component, lasting 5h 59m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2023, 12:08 PM UTC
Resolved
Sep 21, 2023, 06:08 PM UTC
Duration
5h 59m
Detected by Pingoru
Sep 21, 2023, 12:08 PM UTC

Affected components

Easee Cloud & APIEasee AppEasee PortalInstaller app

Update timeline

  1. investigating Sep 21, 2023, 12:08 PM UTC

    We are investigating an outage related to access. You may experience issue with login on easee.cloud and apps.

  2. monitoring Sep 21, 2023, 01:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 21, 2023, 01:42 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 21, 2023, 06:08 PM UTC

    This incident has been resolved.