Easee incident

Intermittent OCPP disconnects

Minor Resolved View vendor source →

Easee experienced a minor incident on December 29, 2023 affecting OCPP, lasting 4d 17h. The incident has been resolved; the full update timeline is below.

Started
Dec 29, 2023, 02:47 PM UTC
Resolved
Jan 03, 2024, 08:13 AM UTC
Duration
4d 17h
Detected by Pingoru
Dec 29, 2023, 02:47 PM UTC

Affected components

OCPP

Update timeline

  1. investigating Dec 29, 2023, 02:47 PM UTC

    We are currently investigating a potential issue where some devices using OCPP go offline

  2. investigating Dec 31, 2023, 07:27 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 02, 2024, 01:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 03, 2024, 08:13 AM UTC

    This incident has been resolved.