Easee incident

Issues with login services

Critical Resolved View vendor source →

Easee experienced a critical incident on July 10, 2024 affecting Easee Cloud & API and Easee App and 1 more component, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2024, 08:42 AM UTC
Resolved
Jul 10, 2024, 09:27 AM UTC
Duration
44m
Detected by Pingoru
Jul 10, 2024, 08:42 AM UTC

Affected components

Easee Cloud & APIEasee AppEasee PortalInstaller app

Update timeline

  1. investigating Jul 10, 2024, 08:42 AM UTC

    We are experiencing issues and are working with it. Login and access systems may be impacted!

  2. identified Jul 10, 2024, 09:01 AM UTC

    We have identified the issue and implemented a fix.

  3. monitoring Jul 10, 2024, 09:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 10, 2024, 09:27 AM UTC

    This incident has been resolved.