Easee incident

Login service issues

Major Resolved View vendor source →

Easee experienced a major incident on August 14, 2024 affecting Easee Cloud & API and Easee Portal, lasting 2h 51m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2024, 07:52 AM UTC
Resolved
Aug 14, 2024, 10:43 AM UTC
Duration
2h 51m
Detected by Pingoru
Aug 14, 2024, 07:52 AM UTC

Affected components

Easee Cloud & APIEasee Portal

Update timeline

  1. investigating Aug 14, 2024, 07:52 AM UTC

    We are experiencing issues with our login and token service and are investigating the issue.

  2. monitoring Aug 14, 2024, 07:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 14, 2024, 10:43 AM UTC

    This incident has been resolved.