Easee incident

Internal Cloud Service Degradation

Major Resolved View vendor source →

Easee experienced a major incident on January 24, 2025 affecting Easee Cloud & API and Easee App and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2025, 07:47 AM UTC
Resolved
Jan 24, 2025, 08:07 AM UTC
Duration
19m
Detected by Pingoru
Jan 24, 2025, 07:47 AM UTC

Affected components

Easee Cloud & APIEasee AppEasee Portal

Update timeline

  1. investigating Jan 24, 2025, 07:47 AM UTC

    Issue with internal cloud components affecting multiple services. We are investigating the issue

  2. identified Jan 24, 2025, 08:03 AM UTC

    A fix has been identified and will be deployed.

  3. monitoring Jan 24, 2025, 08:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 24, 2025, 08:07 AM UTC

    This incident has been resolved.