Easee incident

API issues

Minor Resolved View vendor source →

Easee experienced a minor incident on February 4, 2025 affecting Easee Cloud & API and Easee App and 1 more component, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2025, 08:51 AM UTC
Resolved
Feb 04, 2025, 11:05 AM UTC
Duration
2h 14m
Detected by Pingoru
Feb 04, 2025, 08:51 AM UTC

Affected components

Easee Cloud & APIEasee AppEasee PortalInstaller app

Update timeline

  1. investigating Feb 04, 2025, 08:51 AM UTC

    We are experiencing issues with one of our backend services. This affects our API which may be slow or unresponsive.

  2. identified Feb 04, 2025, 08:54 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 04, 2025, 09:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 04, 2025, 11:05 AM UTC

    This incident has been resolved.