Easee incident

Issues with authentication

Major Resolved View vendor source →

Easee experienced a major incident on March 24, 2025 affecting Easee Cloud & API and Easee App and 1 more component, lasting 3h 46m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2025, 03:09 PM UTC
Resolved
Mar 24, 2025, 06:55 PM UTC
Duration
3h 46m
Detected by Pingoru
Mar 24, 2025, 03:09 PM UTC

Affected components

Easee Cloud & APIEasee AppEasee PortalInstaller app

Update timeline

  1. investigating Mar 24, 2025, 03:09 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 24, 2025, 04:27 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 24, 2025, 04:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 24, 2025, 06:55 PM UTC

    This incident has been resolved.