Ease incident

Service Disruption Notice due to AWS Outage – October 19-20, 2025

Notice Resolved View vendor source →

Ease experienced a notice incident on November 17, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2025, 05:48 PM UTC
Resolved
Oct 20, 2025, 07:00 AM UTC
Duration
—
Detected by Pingoru
Nov 17, 2025, 05:48 PM UTC

Update timeline

  1. resolved Nov 17, 2025, 05:48 PM UTC

    We experienced service disruptions between 11:48 PM PDT on October 19 and 2:20 PM PDT on October 20 due to a significant AWS outage in the Northern Virginia (US-EAST-1) region. Our services have now fully recovered following AWS's resolution of the underlying infrastructure issues. We apologize for any inconvenience this may have caused. For complete details about the AWS incident, please refer to AWS's official post-incident report https://aws.amazon.com/message/101925/